Store Manager

Job Description:

Store Manager

Our client is looking for a friendly and experienced Store Manager to join their coffee shop team in central London.

The ideal candidate will have strong customer service skills, previous management or supervisory experience, and the ability to lead a team in a busy environment.

Main Duties

• Manage the daily running of the store.
• Lead and support the team during shifts.
• Provide excellent customer service.
• Keep the store clean, organised, and well-presented.
• Support with rotas, shift planning, and team communication.
• Train and support new and existing team members.
• Monitor stock levels, ordering, and wastage.
• Follow cash handling and till procedures.
• Ensure food hygiene and health and safety standards are followed.
• Report any maintenance, staffing, or operational issues when needed.

Requirements

• Previous store management or supervisory experience preferred.
• Good communication and leadership skills.
• Ability to work well under pressure.
• Positive and reliable attitude.
• Strong customer service focus.
• Hospitality, coffee shop, or retail experience preferred.

Key Skills & Competencies

• People Leadership: Supports, motivates, and guides the team while creating a respectful and positive working environment.
• Operational Excellence: Able to manage daily store operations, busy shifts, standards, stock, and service smoothly.
• Customer Focus: Passionate about delivering excellent hospitality and a consistent guest experience.
• Communication Skills: Communicates clearly with team members and management, including effective handovers and daily updates.
• Rota & Shift Management: Able to support fair rotas, balanced workloads, shift planning, and daily team organisation.
• Training & Team Support: Coaches and supports team members so they feel confident and clear in their roles.
• Adaptability & Resilience: Stays calm under pressure and responds professionally to challenges.
• Proactive Mindset & Attention to Detail: Takes ownership of store standards, cleanliness, presentation, and operational follow-up.
• Passion for Hospitality & Design: Enthusiastic about great coffee, excellent service, and Treelogy’s boutique spaces.

Location

Central London

Job Type

Full-time

Pay: £37,000.00-£40,000.00 per year

How to Apply

Please send your CV with a brief summary of your experience.

Work Location: In person

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