CANDIDATE BASED NEAR Birmingham, Worcester or Bristol
About Us
Logopak International Ltd is the UK subsidiary of Logopak Systeme – Europe’s leading manufacturer of Print & Apply labelling systems. With a 40-year heritage, our machines are trusted by leading manufacturers in Food & Beverage, Glass, Paper, Automotive, and E-commerce Distribution sectors.
As we continue to expand, we are seeking a skilled Field Service Engineer to support our growing customer base across the UK and Northern Ireland.
Core Objectives
- To attend and service customer sites across the UK & NI
- Commission, install, repair, and maintain manual and automated labelling machinery
- Provide on-site training and technical support to end-user stakeholders
- Fault find to component level using engineering and electrical drawings
- Communicate with customers on product ranges, updates, improvements, and sales opportunities
- Encourage SLA and ad hoc service agreements with end users
- Promote our label and ribbon consumables
- Liaise effectively with internal teams: planning, engineering, and commercial
- Maintain accurate electronic service reports, van stock records, and expenses
- Provide remote support from home on non-travel days (telephone support, remote diagnostics, customer modifications)
- Be flexible for occasional overnight stays (fully expensed)
Ideal Candidate Profile
- Electromechanical background
- Skilled in fault finding with modern electronics, ideally to component level
- Able to read and understand engineering and electrical schematics
- Confident working with PCs and Windows-based software
- PLC knowledge is a distinct advantage
- Experience or understanding of pneumatics and light mechanics (training can be provided)
- Excellent communication and customer-facing skills
- Full UK driving licence
- Proactive, self-organised and a team player
Package
Private health cover for employee after 2 years
Van with private fuel
Credit Card
Uniform
MB & Laptop
All tools
20-day holiday allowance – increases to 25 days after 5 years
Closed BH & Christmas / New Year (close around 20 th Dec) – in addition to holiday allowance
Pension – 8.5% Employer contribution (base salary) – min by employee 0.5% – total 9.0%
Training will be held in York – estimated time (dependent on applicant) – 12 – 24 weeks
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