AI Solutions Engineer

Requirements

• Strong proficiency in Python and hands-on experience with generative AI tools and frameworks
• Experience in designing customer-centric AI experiences, including conversational interfaces and intelligent automation
• Proven ability to develop business cases and ROI models for AI initiatives
• Skilled in cross-functional collaboration, especially with sales and product teams
• Excellent data storytelling skills, with the ability to communicate complex insights clearly and persuasively
• Awareness of ethical AI practices and a commitment to responsible innovation
• Core Competencies:
• Analytical Thinking: Ability to evaluate complex technical challenges and architect scalable AI solutions
• Innovation: Creative approach to applying AI technologies to real-world problems
• Collaboration: Strong interpersonal skills to work effectively across technical and non-technical teams
• Communication: Ability to translate technical concepts into clear, actionable insights
• Customer Focus: Understand user needs and design solutions that deliver measurable value
• Continuous Learning: Passion for staying up to date with the latest AI tools, frameworks, and methodologies
• Ethical Awareness: Commitment to responsible AI practices, including fairness, transparency, and safety

What the job involves

• Reporting To: Head of Development and R&D
• We are currently looking for a passionate and enthusiastic AI Solutions Engineer to join our team
• We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours
• You will play an important role in driving change within our business, joining a department that is continually on a journey of change
• To design and deliver compelling AI-powered experiences for customers — including demos, prototypes, and proof-of-concepts — using internal tooling and generative AI capabilities, with a direct impact on sales enablement and customer engagement
• Build and present engaging AI demos and prototypes that showcase the value of generative AI in customer experience
• Collaborate with sales and product teams to co-create tailored AI solutions aligned with client needs and strategic goals
• Use internal tooling and frameworks to rapidly develop proof-of-concepts that accelerate customer decision-making
• Support business development efforts by contributing to ROI modelling and business case creation
• Translate data insights into compelling stories that resonate with both technical and non-technical stakeholders
• Ensure ethical AI principles are embedded in all customer-facing solutions and engagements
• Stay current with emerging generative AI technologies and contribute to internal capability building

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