Credit Controller

Rentokil Initial Credit Controller

Join Our Team and Make a Difference!

We are currently seeking a Credit Controller to join our dedicated team at the Dudley office. If you have previous experience working in a collections environment and can support enhancing the credit control function, this could be the perfect opportunity for you!

Why Join Rentokil Initial?

• Competitive Salary Package: Start from £24,991 per annum depending on experience
• Benefits: Discount scheme, bonus and career opportunities
• Work-Life Balance: Full-time, permanent role, Monday to Friday (37.5 hr week) Hybrid role, Tuesdays and Thursdays in the Dudley office
• Industry-Leading Training: Receive top-notch training to support our customers’ needs.

The Role

As a Credit Controller, you will be responsible for maximising the collection of debt, while ensuring that the debtor days are reduced in line with company targets.

Key Responsibilities

• Debt management and collection of customer accounts
• Responsibility for your section of the ledger
• Achieving agreed collection targets
• Providing reports on the performance of accounts
• Controlling and monitoring the daily debt
• Monitoring cash allocation and proposing corrective action on allocated accounts where needed
• Escalating serious issues to the Team Leader or Credit Manager
• Providing an excellent level of customer service
• Resolving all business queries within agreed timeframes
• Ad hoc administration duties

• A minimum of 2 years experience within a collections environment

• ICM qualification would be advantageous
• Ability to initiate and facilitate continuous improvements
• Work to strict timeframes
• Ability to maintain a high level of accuracy
• Excellent IT skills including MS Office and Pivot tables
• Understanding of audit controls
• Excellent written and spoken communication skills
• Good organisation skills

• Additional opportunities to earn more with regular bonus and commission schemes.

• Salary grading system – linked to performance for those keen to develop their career within our business.
• Opportunity to contribute to a Private Healthcare scheme.
• Enrolment in our company pension scheme.
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
• Uncapped leads commission – although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
• Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends.
• Long service recognition – includes an extra five days of annual leave entitlement after five years of service.
• Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy.

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