Customer Service Rep(04222) – 2616 A Airline Blvd.

Job Description

The following are the minimum expectations for performance while working for Domino’s Pizza:

• Answer the phone or assist carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Maintain a perfect image in accordance with standards.
• Demonstrate customer WOW steps: apologize, give what they want, and give something extra.
• Pizza makers must count pepperoni and ham on every order every day regardless of topping quantity.
• Do not clear pizzas before they are ready to place in the oven.
• Drivers must have $1 in coin change on every delivery and say “Let me get your change” on each order (no exception).
• Drivers may not carry more than $20 while on the clock, including personal money.
• Drivers may not have a pocket knife or any weapon while working.
• Driver vehicles must be neat, clean, and in a positive image while working.
• Drivers are not to be routed or checked in early from delivery.
• Pizza makers must wash hands before making products.
• Only the proper procedure for products is allowed.
• Every driver must have completed Safe Delivery CBT.
• Every order is to be repeated for accuracy and the name and address confirmed.

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