A new role has risen as an Internal Sales / Telesales / Direct Sales Executive working for a growing UK ExpressParcels B2B and B2C delivery business based in South Coventry area.
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
The role paying circa 28,000 plus good commission and OTE will suit anyone with a strong Internal Sales / Telesales background with a new business hunger to bring on new clients, hit targets, hit KPIs and earn commission.
The role is Hybrid with 3 days in the office and 2 days working from home and would suit someone living in Coventry, Leicester, Ryton-on-Dunsmore, Bedworth, Nuneaton, Rugby, Kenilworth, Leamington Spa and South East Birmingham.
Key Responsibilities
- You will be responsible for successfully winning new business and achieve your monthly new business target in line with the company’s strategic plan.
- Identify SME’s and develop a personal prospect funnel.
- Monitor the performance of customers to ensure they trade to profile and profitable, deliver an action plan if variances occur.
- Be target driven with experience gained within a core sales environment and naturally find motivation in achieving sales targets.
- Manage and convert inbound enquiries into sales opportunities.
- Build a pipeline of prospective customers by researching, lead sourcing and identifying potential leads through outbound call activity.
- Provide product and service information to customers, addressing their needs and concerns.
- Offer tailored solutions based on client requirements.
- Prepare quotations, proposals, and contracts for potential customers.
- Be a product expert, answering customer questions relating to the product specifications and pricing.
- Confidently explain and negotiate our commercial offering.
- Maintain accurate and up-to-date records of sales activities, leads, and customer information in CRM software. Compliance is key.
- Consistently onboard new customers using the prospect funnel you have created.
- Organise and hold virtual meetings with customers to proactively drive sales.
- Support new customers through the onboarding process.
- Provide accurate sales forecasts and reports to management.
- Coordinate and manage sales documentation and contracts, ensuring all paperwork is completed accurately and on time.
- Monitor the trading performance of customers ensuring they are trading to profile and meeting the requirements in terms of traffic mix.
- Act as a point of escalation for any client issues, providing prompt and effective solutions.
- Collaborate with other departments to resolve operational challenges, such as delays, service issues, or billing discrepancies.
- Communicate, engage and interpret the needs of the customer.
- Maintain an excellent working knowledge of all our clients products and services sold and keep current on industry developments.
- Build relationships quickly and identify sales opportunities with new prospects, following up leads and converting to business wins.
Experience, Knowledge and Skills
- Previous experience gained within a sales or account management position/environment.
- Results-focused, motivated by meeting targets and achieving high performance.
- Excellent communication skills, both verbal and written.
- The ability to work with data provided and utilising this to make informed decisions and to identify potential business leads. xwzovoh
- Based in the Coventry, Rugby, Kenilworth, Bedworth, Nuneaton, Leamington Spa, Ryton-on-Dunsmore, Leicester or Birmingham area.
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