Business Process Analyst

Process & Continuous Improvement Analyst – Underwriting Transformation (Insurance)

An exciting opportunity to join a major underwriting transformation programme within a leading UK insurance organisation, supporting the rollout of a new workbench platform and embedding continuous improvement from day one.

This role sits at the heart of a strategic change initiative, working closely with underwriting and change teams from early programme inception through to implementation and beyond.

You will play a dual role:

• Supporting initial platform implementation and process design
• Acting as a continuous improvement voice to identify inefficiencies and drive measurable change

Key Responsibilities:

• Support implementation of a new underwriting workbench by analysing, mapping and improving existing processes
• Identify improvement opportunities and driving ongoing optimisation post-implementation
• Translate insights into actionable, value-driven change
• Collaborate with underwriting, operations, and change teams

Skills Required:

• Process mapping / Process improvement experience within the insurance industry – Essential
• Good understanding of underwriting processes – Essential
• Ideally can demonstrate a strong ability to spot inefficiencies, challenge the status quo, and deliver practical improvements in complex operational environments.

This role offers strong progression into broader change and transformation functions beyond a dedicated workbench team, with exposure across a wider enterprise change portfolio.

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