Head of Customer Success & Technical Support

Company: Trakm8 Limited
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Job Description:

Trakm8 Limited is seeking a Customer Success Manager to lead and develop teams focused on customer service excellence in Coleshill. This role involves managing technical support, ensuring SLA compliance, and enhancing customer experience.

The ideal candidate will possess a STEM degree and have extensive leadership experience in customer-facing environments. The position offers opportunities for professional growth and a focus on continuous improvement processes.

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Posted: June 6th, 2026