Electrical Field Service Engineer

Electrical Field Service Engineer

Locations: Petersfield, England – Wrexham.

Salary: GBP36,000 – GBP40,000 per annum.

Job Description

The Electrical Service Engineer is responsible for the inspection, maintenance, and repair of Hänel automated storage systems, with a strong focus on electrical systems, controls, and fault-finding. This is a field‑based role covering the Basingstoke, Portsmouth and Crawley area, working independently at customer sites to ensure equipment operates safely, reliably, and in compliance with current electrical regulations.

Key Responsibilities

• Carry out electrical inspections on Hänel automated storage systems in line with current regulations.
• Perform planned preventative maintenance, annual servicing and electrical repairs on Hänel units.
• Diagnose and rectify electrical and control system faults, including wiring, sensors, motors and PLC‑related issues.
• Support and implement system upgrades, including electrical modifications and software updates.
• Assist with the installation, wiring and commissioning of new systems at customer sites.
• Respond promptly to emergency breakdowns, prioritising electrical fault resolution.
• Ensure all work complies with current electrical standards and health & safety requirements.
• Provide technical support and basic operational training to customers.
• Accurately complete and submit service reports, including electrical test results and documentation.
• Manage personal workload, travel and scheduling efficiently.
• Maintain and develop strong technical knowledge of Hänel systems and associated electrical components.
• Represent the company professionally, maintaining a customer‑focused and presentable approach.

Qualifications

• Qualified electrician or electronically biased engineer.
• Strong electrical fault‑finding and diagnostic skills.
• Experience with control systems, PLCs and industrial automation (desirable).
• Ability to read and interpret electrical schematics and technical drawings.
• Good understanding of health & safety and safe isolation procedures.
• Full UK driving licence.
• Strong communication skills and ability to work independently.

Benefits

• Company van for business use.
• Pension scheme.
• Excellent product training.
• Sick pay.

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