About the Role
The State Street Alpha client implementation team is looking for a qualified leader with strong experience in project management, analysis, system flows and business architecture to execute client implementations of the industry’s first ever front-to-back client servicing platform. The successful candidate must be highly organized and be able to move seamlessly between multiple implementations and changing client requirements.
Responsibilities
- Manage the client solution design, including operational processes and system functionality.
- Define conversion approach, implementation plan, go‑live activities and post‑go‑live support for converting clients onto State Street’s Front‑to‑Back servicing platform.
- Configure the Alpha platform for client‑specific workflows in collaboration with external clients and portfolio managers.
- Define services, service level agreements, scope discussions and change control items with clients and internal stakeholders.
- Share approaches, develop best practices and improve team capabilities to successfully migrate clients.
- Coordinate internal and external testing and POC activities with the Model Office environment and team.
- Serve as a subject‑matter expert on State Street’s Front‑to‑Back platform.
- Organize and facilitate implementation project status meetings and communicate progress to internal and external stakeholders, including senior management.
- Domestic and/or international travel may be required.
Qualifications
- 10+ years of financial industry experience.
- Strong problem‑solving and project management skills, with experience leading large‑scale client conversions and onboarding.
- Experience integrating with other industry software providers to promote platform interoperability.
- Excellent analytical, interpersonal, verbal, written, and presentation skills.
- Expertise in MS Office, including Visio, Project and PowerPoint.
- Ability to work on multiple projects concurrently, prioritize work, and deliver implementations on time in a fast‑paced, globally structured environment.
- Bachelor’s degree or higher.
- Experience with one or more of the following areas: Front Office Operations, Transaction Management, Recording Keeping, Corporate Actions, OTC Derivatives, Performance & Analytics, Reconciliation, Reporting, Cash Management, Collateral Management.
- Background in project management / coordination on complex projects and in business analysis.
- Demonstrable client‑facing experience and effective communication skills.
- Experience in managing and mitigating risks and escalating issues effectively.
- Competency in drafting and updating key documentation and artifacts.
Benefits
We offer inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Equal Opportunity Employer
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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