On‑Site Service Desk Engineer – Face of IT

Novem is seeking a customer-focused Service Desk Engineer based in Wilmslow. In this hands-on role, you will provide 1st and 2nd line IT support, troubleshoot various issues, and act as the main IT contact for the client. You will also work closely with a collaborative team, managing tickets efficiently and improving service quality.

The ideal candidate has over 3 years’ experience in IT support, strong knowledge of Active Directory, and excellent communication skills. A permanent contract with competitive salary and benefits is offered.

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