ITSM & Service Delivery Lead

Company: WATCHES OF SWITZERLAND
Apply for the ITSM & Service Delivery Lead
Location: Leicester
Job Description:

WATCHES OF SWITZERLAND in Leicester is seeking an IT Service Delivery Specialist to join their IT Team. This role involves administering and enhancing the Group IT Service Management (ITSM) platform to improve service delivery and operational efficiency.

Responsibilities include managing key ITSM processes such as Change and Problem Management and driving enhancements in reporting and service capabilities. This position is integral in ensuring high-quality service delivery and supporting broader controls within IT operations.

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Posted: June 6th, 2026