Senior Solutions Architect – AI for Contact Centers

Company: Amazon.com, Inc
Apply for the Senior Solutions Architect – AI for Contact Centers
Location: City of Westminster
Job Description:

Amazon.com, Inc is looking for a Specialist Solutions Architect based in the United Kingdom. In this role, you will design advanced AI solutions within Amazon Connect, act as a trusted advisor for customers, and influence product feature development. Ideal candidates have over 7 years in solutions architecture or technical consulting.

We’re seeking individuals who possess strong AI/ML knowledge, especially in contact center technologies and who excel in cross-functional communication. Join Amazon to help shape our customer experience with innovative technology!

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Posted: June 16th, 2026