Why Work at JOE & the JUICE
JOE & THE JUICE is a people‑centric food and beverage company built around culture, not just juice, sandwiches, coffee, and more. We believe in four simple virtues: positive attitude, inclusion, social ties, and growth. From your first day you’ll be part of an international network of juicers who support each other, celebrate wins together, and grow together. Over 75% of our employees began as juicers.
Job Summary
Position title: District Manager.
Reports to: Operations Director.
As a District Manager, you are responsible for the daily operational leadership and development of stores in your district. You will ensure the highest performance, adhere to market‑specific legal requirements and company policies, and create great guest experiences that drive sales and profitability. Your success depends on leading, developing, and retaining a high‑engaged store manager team and meeting cost budget, sales targets, and EBITDA goals.
Key Responsibilities
- Performance Management: Build sales and optimize store EBITDA across the district to achieve or exceed defined KPI targets.
- Value‑Based Leadership: Lead your team of Store Managers in alignment with company virtues and operational principles, acting as a coach of coaches.
- Employee Engagement: Develop and engage your Store Managers through robust development plans, consistent feedback, and team meetings, securing an employee engagement score that meets or exceeds benchmarks.
- Recruitment Practices: Oversee candidate selection, pre‑boarding and onboarding of Store Managers and develop the future store talent pipeline for the district.
- Operational Requirements: Maintain a safe and healthy work environment by enforcing hygiene, health, and safety standards, and ensure conceptual store structures are maintained at the highest local standards.
- Guest Experience: Uphold a guest‑first approach across all stores, building strong guest relations and increasing overall guest loyalty.
Qualifications
- Minimum 3 years of experience in a similar leadership role.
- Experience operating store(s) in a food & beverage chain is required.
- Experience leading teams through Store Managers.
- Excellent interpersonal and leadership skills.
- Strong analytical and performance management skills.
- A proven track record of optimizing overall store performance across multiple stores.
Key Performance Indicators
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4‑wall compliance.
- Employee Engagement: Engagement score, employee turnover, and quick quits.
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits.
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4‑wall EBITDA.
Why Work with Us
- Great Company Culture: Positive attitudes, inclusivity, and social ties; packed social calendar with events that foster camaraderie.
- Leadership & Educational Programs: Continuous learning and growth opportunities through workshops, training sessions, and mentorship programs.
- Travel & Development Opportunities: Exchange programs, international assignments, and career advancement opportunities.
By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace.
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