Head of Global Customer Support & Transformation

Company: Exclaimer Group
Apply for the Head of Global Customer Support & Transformation
Location: London
Job Description:

Exclaimer Group is looking for a Customer Support Manager who will lead and inspire a high-performing team in a fast-paced SaaS environment. You will focus on transforming the support function into a modern, customer-centric operation.

The role covers not just team management but also strategic oversight of customer relations, incident management, and performance monitoring. You’ll play a key role in enhancing customer experiences while fostering a culture of training and development.

Join Exclaimer in an inclusive team that values every voice.

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Posted: June 14th, 2026