Senior Customer Success Leader: Cross-Functional Partner

Rocket Software, Inc. is looking for experienced professionals in Newbury, UK, to take ownership of managing customer engagement. Candidates should have 6+ years of experience in customer support and a strong understanding of Rocket’s offerings.

The role involves coordinating with various teams to ensure customer needs are addressed and fostering positive relationships. Mentorship opportunities for junior representatives are also provided. A Bachelor’s degree is preferred, alongside experience with Gainsight and analytics.

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