About HIVED
At HIVED, we are a climate and logistics start‑up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. Located in London, we serve leading international brands and are supported by prominent investors in climate‑tech, logistics and mobility.
Role Overview
The Day Shift Manager – Depot owns morning depot execution, ensuring the site is fully ready for dispatch, processes run to SLA, and no operational debt is passed forward. The role is accountable for day‑under‑the‑roof performance, including handover from Night Shift, staging, dispatch readiness, exception handling, and early stability, while supporting driver launch where required. This is a hands‑on, floor‑led role with real‑time decision‑making responsibility, focused on safety, flow, quality and execution discipline.
Responsibilities
- Lead morning depot execution, ensuring the site is fully ready for dispatch, processes run to SLA, and no operational debt is passed forward.
- Validate Night Shift handover and close gaps immediately.
- Coordinate handlers in the right activities, monitoring productivity and coaching quality.
- Train new handlers in the required tasks and ensure they have the right working equipment.
- Manage process exceptions: damages, perishables, missorts, left‑hands.
- Handle late returns and required scans into the correct locations.
- Lead daytime arrivals management and sortation activities.
- Support night sortation activities.
- Check and prepare night shift capacity based on forecast updates.
- Ensure any further truck arrivals updates are reflected in shift bookings for night shift.
- Inform Ops Manager on any potential capacity risk for the night based on shift uptake.
- Ensure area readiness: yard, staging, belts, locations, devices.
- Handle exceptions: left‑hands, missorts, damages, perishables.
- Maintain asset and equipment readiness.
- Prepare and support routing/dispatch for RC2 where applicable.
- Operate in line with depot safety standards and report unsafe conditions, defects or near‑misses immediately.
- Support continuous improvement initiatives and highlight potential process improvements.
- Maintain safety, standards and productivity discipline.
Requirements
- 2–4 years’ experience operating in fast‑paced depot, warehouse or other operational roles.
- Strong attention to detail and execution discipline.
- Some shift leadership and people management experience.
- High urgency, strong communication and escalation habits.
- Comfortable solving real‑time operational pressure during peak windows.
- Able to communicate effectively, build relationships and work cross‑functionally.
- Safety‑first mindset.
Benefits
- Dynamic working environment with a diverse and driven team.
- Progression opportunities based on success in the role.
- 25 days of holiday allowance plus public holidays.
- Birthday day off and tenure‑based additional days off.
- Subsidised private medical insurance, including dental, vision and mental health therapy.
- Bi‑annual performance reviews and tailored development plans.
- Annual compensation review.
- Team lunch provided once a week.
- Quarterly team socials and annual sports day.
- Enhanced maternity, paternity and adoption policy from day 1.
- Community volunteer days.
- Cycle to work scheme.
- Dog‑friendly office and depots.
- MacBook Air or Windows laptop (depending on preference).
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