Business Support Officer

About the role

Up to £13.70 per hour. Full‑time. Rugby, Warwickshire.

Creative Support is seeking a graduate or professional who is highly proactive and well‑organised to provide administrative and operational support to services dedicated to supporting adults with learning disabilities and/or mental health diagnoses.

Duties

• Provide routine administrative support to busy services.
• Conduct themed audits within services.
• Support recruitment and retention strategy.
• Assist management with deployment of relief staff and monitoring agency usage against KPIs.
• Undertake monitoring and checks to ensure commissioned hours are delivered within budget.
• Develop and maintain accurate data relating to client provision for correct invoicing.
• Help set up new services.
• Assist with oversight of new starters.
• Support senior management with oversight of voids within properties.
• Maintain incident, safeguarding and CQC reporting oversight and analysis.
• Assist in setting up new student placements.

Qualifications

Excellent verbal and written English, strong organisational and initiative‑driven attitude, attention to detail, ability to multitask and meet competing deadlines, and proficiency in Microsoft Word, Excel, and Outlook.

We are an inclusive, anti‑racist organization and a Stonewall Diversity Champion and Disability Confident Employer.

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