Senior Payroll Assistant

Senior Payroll Assistant

Central Norwich

Hybrid working

ASenior Payroll Assistant opportunity has arisen with a professional organisation to join their busy payroll function. If you’re confident running high‑volume, multi‑frequency payrolls and enjoy being a trusted point of contact for clients and colleagues, this role offers plenty of scope to grow.

You will take ownership of a varied portfolio, handle complex queries, and play a key role in maintaining accuracy, compliance, and great service across the payroll team. This is a supportive environment where development is encouraged, and flexible working is part of the culture.

The Role

• Managing a portfolio of complex client payrolls across multiple frequencies
• Running payrolls end‑to‑end, including all submissions, deadlines, and HMRC liaison
• Reviewing payrolls for accuracy and challenging discrepancies where needed
• Acting as the day‑to‑day contact for your client base, resolving queries promptly
• Building strong working relationships and understanding client needs
• Working independently while contributing to a collaborative team culture
• Organising workload effectively, especially during peak periods
• Supporting team development and sharing knowledge
• Keeping payroll knowledge up to date through regular technical reading
• Staying ahead of legislative changes and spotting opportunities for improvement

About You

• Strong experience in high‑volume payroll
• Confident communicator who enjoys supporting colleagues and clients
• Organised, deadline‑driven, and comfortable managing your own portfolio
• Solid understanding of payroll legislation, calculations, and compliance
• Curious, proactive, and keen to continue developing your expertise

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