Summary
We’re looking for friendly and skilled Plumbers to join our team based in Hampshire, Berkshire and Sussex. Do you have a talent for plumbing and a passion for water conservation? In this varied role you will be the go‑to person for all things plumbing – from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly. You will also be a water‑saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water and sharing best tips for saving money and being eco‑friendly.
Main Responsibilities
- Take detailed records of the works for cost, measurement and quality.
- Produce accurate as‑built records for completed schemes.
- Assist in the supervision of site work, ensuring quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison.
- Confidently explain to customers what work is being carried out, leaving them with peace of mind.
- Ensure the team understands customer needs, manages expectations and handles queries and complaints fairly.
- Work as part of the Waterlink team, assisting both office and field functions when required, including other geographical areas.
- Put forward innovative solutions for Customer Side Leak repairs, seeking appropriate information and assessment methods.
- Deal with issues that arise effectively, seeking help when required.
- Implement plumbing works in accordance with best practice and all relevant regulations.
- Consider quality, environmental and Health and Safety policies on every project; routinely audit work to maintain standards.
- Report on progress and customer interactions; assist with new projects, reviewing plans and sites to help estimate costs.
- Provide emergency standby assistance when needed.
Skills / Qualifications / Experience
- Level 2 City and Guilds Plumbing Qualification.
- Strong operational and industry knowledge and experience.
- Effective communication and interpersonal skills.
- Ability to work independently and meet deadlines.
Bonus if you have:
- EUSR Water Hygiene Card.
- WIAPS approved Plumber.
- Level 3 City and Guilds Plumbing qualification.
EEO Statement
We recognise that creativity comes from diversity. South East Water is committed to equal opportunities and fair treatment for all through recruitment, employment and career progression.
Benefits package
- Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
Compensation package
Salary from £33,500 to £38,900 per annum (dependent on experience). Additionally, approximately £7,500 average standby rota and overtime earnings.
Legal and Background Checks
You must have the legal right to work in the UK when you begin employment. You will also need to pass background, identity and employment referencing checks.
Recruitment
Apply by submitting your CV on our career website. South East Water does not accept speculative CVs from recruitment agencies.
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