Health Care Support Worker Critical Care

Job Overview

University Hospital Southampton NHS Foundation Trust is offering a Healthcare Support Worker role in Critical Care, providing a valuable training programme and ongoing development opportunities.

What You Will Do

• Assist patients with personal care and daily living needs.
• Provide emotional support and reassurance to patients and their families.
• Support infection prevention and control procedures.
• Help maintain a clean, safe, and well‑equipped clinical environment.
• Work as part of a multidisciplinary team to deliver high‑quality patient care.
• Care for patients who require intensive monitoring and life support following major surgery, trauma, or serious medical conditions.

What We’re Looking For

We’re looking for a caring, compassionate, and motivated individual who thrives in a busy and meaningful healthcare environment. You’ll need:

• Excellent communication and interpersonal skills.
• A collaborative attitude and commitment to delivering high‑quality care.
• A flexible approach to meet the needs of a 24/7 service.
• A willingness to learn and grow in a critical care setting.
• An innovative and academic approach, shaping the future of Critical Care through research and education.

Qualifications, Knowledge and Experience

Essential criteria:

• Completed care certificate or ability to complete within 6 months of appointment.
• Completed secondary education.
• Ability to move and handle patients and equipment.
• Evidence of empathy, patience and dependability.
• Ability to deal with a range of difficult situations.
• Ability to take instruction and work within the confines of the role.
• Ability to cope with fluctuating demands and pressures of the role.
• Requirement to be aware of and adhere to the care certificate standards.
• Capable of completing core HCSW competencies related to area of work within 12 months of appointment.

Desirable criteria:

• Previous experience in an acute hospital setting, HCA experience, volunteer sector, teaching assistant, nursing home carer, or experience in a caring role.
• Understanding of acute hospital environment and the role of HCA.

This vacancy does not meet the Home Office threshold for sponsorship; therefore, we are unable to accept applications from candidates who do not have the right to work in the UK.

We’re committed to creating an anti‑racist, anti‑discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities.

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