Legal Support Assistant

About The Role

We are looking for a proactive, highly organised, service focussed individual to fulfil a crucial role in our support staff within our Private Client Team.

Based in our Cardiff Office and reporting to the Legal Support Manager, you will provide in-depth business support to the Partners and fee earners within the team.

Responsibilities

• Managing the file opening process for the team
• Being the first point of contact for clients
• Being the first point of contact for any administrative and business support requirements for fee earners, anticipating the team’s needs where possible
• Assisting with the preparation of all financial transactions as required
• Drafting and formatting letters, documents, and forms
• Preparing correspondence and documents through audio typing and word‑processing
• Proactive diary management for allocated fee earners

Qualifications

• Experience within a legal environment or professional services environment would be advantageous
• Strong administration experience
• Experience in case management systems would be desirable
• Experience of working in a client‑facing environment
• Sound knowledge of IT skills in Microsoft Office, Outlook, Word, Excel and Teams, Zoom, etc.
• Excellent attention to detail in all aspects of your work
• Strong communication and organisation skills

Benefits

• Scottish Widows Pension Scheme
• Support staff bonus scheme
• Electric vehicle scheme
• 28 days annual leave (plus public holidays)
• Happy People / Perks at Work benefits portal
• Cycle to Work scheme
• Life Assurance
• 1/3 gym membership contribution
• Flu vaccinations

Equal Opportunity Statement

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and works together to achieve the best outcome for our clients. We are privileged to be an armed forces‑friendly organisation.

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