Hospital Support Assistant – Zone 3 C5

Northern Lincolnshire and Goole NHS Foundation Trust

Hospital Support Assistant – Zone 3 C5

Closing date: 22 June 2026

We are looking for a Hospital Support Assistant to join our facilities team. The role is a contracted position working 7 am – 2:30 pm on a rota system.

Responsibilities

• Support all cleaning and catering duties within the hospital, maintaining high standards of cleanliness and food hygiene.
• Implement ward cleaning schedules in line with National Patient Safety Agency Cleaning Specifications and Publicly Available Specification (PAS).
• Carry out spot cleaning (floors, toilets) and handle spillages promptly using suitable equipment and cleaning products.
• Store and use chemicals in accordance with COSHH procedures.
• Minimise disruption within the work area through efficient work procedures.
• Serve beverages directly to patients and prepare/serve meals, collecting completed menu cards.
• Clean ward kitchen, crockery, cutlery and equipment, and operate dishwashing machines.
• Maintain personal hygiene and practices according to the Catering Hygiene Policy/Food Handling Policy, using correct mix ratios.
• Clear food and drink spillages quickly and keep patient tables and trays clean.
• Flush little‑used outlets (LUO) in line with Legionella management policies.
• Complete mandatory training on time and acquire role‑specific training if required.
• Provide leadership by guiding and supporting new or less experienced staff during induction.
• Assist patients/clients in wards where communication barriers may exist.
• Verbally report patient comments (positive or negative) to line manager or ward staff.
• Report equipment requisition, repair or maintenance needs to the appropriate person.
• Maintain work records (fridge temperature, food temperature, cleaning and flushing logs) as per departmental procedure.
• Participate in audits and surveys, recording faults and reporting them accordingly.

Flexible Working

We support flexible working arrangements to promote health, wellbeing and work‑life balance. Partnership between line manager and employee will determine suitable patterns.

Qualifications and Experience

• oLevel 1 English & Maths or equivalent spoken English and mathematics proficiency.
• Food safety awareness training, or willingness to undertake induction and on‑the‑job training.
• Previous experience of cleaning or catering within the NHS.
• General experience of cleaning or catering duties.
• Experience in an NHS environment or care setting.
• Experience working with customers, cleaning, catering.
• Teamworking ability.
• Passion for working within the NHS.

Other Requirements

Mandatory DBS check with cost covered by the employee if required. This role requires a DBS and, where necessary, a disclosure and barring service check.

Employer

Northern Lincolnshire and Goole NHS Foundation Trust

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