Chief Student Officer
Location: Aston University Main Campus
Grade: Grade 09
ContractType: Fixed Term(12 months)
Basis: Part Time(0.8)
ClosingDate: 23.59 hours BST on Tuesday 23 June 2026
InterviewDate: Wednesday 22 July 2026
Reference: 0819-26
ReleaseDate: Monday 08 June 2026
Aston University isa leading university of science, technology and enterprise, embedded in theheart of Birmingham and committed to transforming lives through education,research and civic engagement. Our students are at the centre of everything wedo, and the professional services teams who support them are integral to thatmission.
We are looking foran experienced and motivated professional to join our Registry team asAssistant Registrar Programme and Student Administration (formerly ProgrammeOperations) on a 12-month fixed-term basis covering a period of maternityleave.
Working at theinterface between Registry, academic colleagues, and students, you will leadthe delivery of key student life-cycle processes including optional moduleselection, academic induction, personal tutor allocation, and the management ofchange of circumstances. You will lead, alongside the AssistantRegistrar (Assessment and Awards), a team of c.60 colleagues providing afirst-class service academic schools, ensuring that processes are deliveredaccurately, on time, and with the student experience firmly in mind.
Followingcentralisation of these teams and services in 2024/25 we continue on a journeyof process review to ensure effective and efficient services aredelivered. We are looking for someonewho brings a genuine enthusiasm for process improvement and who can effectivelyimplement changes that make a real difference to colleagues and students alike.
You will bringexperience of student administration work in a higher education setting. You will be highly organised,solutions-focused, and comfortable managing competing priorities. Evidence of strong communication skills willbe necessary; you will be working with a wide range of stakeholders, fromstudents navigating challenging circumstances to the most senior academicstaff.
You will be able todemonstrate strong leadership skills with a particular ability to support teamsand individuals working in new and changing environments. You will have an inclusive leadership stylethat enables a diversity of views to be heard and valued, but the clarity ofpurpose to forge a shared way forward.
Above all, you willshare our commitment to delivering excellent, equitable services that help ourstudents succeed and our colleagues to be their best.
What we offer:
- Aston University is a vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
- Hybrid working is possible for this role, which means working both on campus and from home depending on the activity. Further information on hybrid working can be found here .
- Excellent training and developmentopportunities.
- A generous annual leave scheme with 30 days bookable leave and a further 13 daysof bank holiday and University closure days.
- Everyday discounts to a number of activities and retailers.
- Great family-friendlypolicies.
- On-site gym and pool with discounted staff membership available.
- Further information on our Benefits and Rewards can be found here .
This role may meet the requirements for Skilled Worker visa sponsorship. If you require sponsorship, Aston University will assess eligibility if you are shortlisted for the role. Please note we are unable to confirm individual eligibility before shortlisting. See here for more information on Skilled Worker visa eligibility: https://www.gov.uk/skilled-worker-visa
Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. CVs will not be considered as part of the shortlisting process.
The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual’s lawful expression of their beliefs, ideas or opinions.
Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston
Guidance on AI-Assisted Applications
While we cannot prevent applicants from using AI tools to support their application, we ask that all submissions reflect your own experience, achievements, and motivations. We want to understand what you personally bring to the role, so please ensure your application represents your own voice and capabilities.
We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.
If you require the job details document or an application form in an alternative format please contact the recruitment team at recruitment@aston.ac.uk
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