HR Associate – Operations

Company: BAT
Apply for the HR Associate – Operations
Location: Southampton
Job Description:

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World. To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

British American Tobacco United Kingdom has an exciting opportunity for an HR Associate – Operations in Southampton.

The key objectives of this role are to support the HR Business Partnering team in delivering people initiatives and providing day‑to‑day HR support to managers and employees. This role is designed to offer hands‑on experience across the HR lifecycle, enabling the development of foundational HR knowledge and skills while contributing to a positive employee experience.

Your Key Responsibilities

  • Support and execute the delivery of essential HR processes such as onboarding, probation reviews, and exit processes, for both permanent employees and third‑party contractors.
  • Act as a first point of contact for employee queries, escalating complex issues to the right teams or managers as appropriate.
  • Maintain accurate employee records in SuccessFactors and assist in preparing HR reports and dashboards.
  • Assist in the communication and application of HR policies and procedures.
  • Contribute to HR projects, programmes and initiatives, such as engagement surveys, internship programme, and diversity and inclusion efforts, amongst others.
  • Support the coordination of training sessions and learning activities for employees and managers.
  • Build relationships with line managers and employees to understand their needs and provide timely HR support.

What we are looking for

  • Experience in Human Resources, Business, Psychology, or a related field.
  • Familiarity with basic HR principles (can be academic knowledge).
  • Able to manage multiple tasks and prioritise effectively in a fast‑paced environment.
  • Comfortable using HR systems, Microsoft Office, and digital collaboration tools.
  • Strong analytic skills; affinity with analytical activities and software systems.
  • Degree/MBA qualification – Human Resources, Business, Psychology, or a related field – will be a plus.

What we offer you

  • Market‑leading annual performance bonus (subject to eligibility).
  • Benefits vary by country and include diverse health plans, work‑life balance initiatives, transportation support, and a flexible holiday plan with additional incentives.
  • Career progression opportunities and internal advancement within a transformative environment.
  • Access to online learning platforms and personalised growth programmes to nurture leadership skills.
  • Continuous improvement focus and ongoing changes in a supportive environment.

Why Join BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions. BAT champions collaboration, inclusion, and partnership as the bedrock of our values. We foster an environment where every individual can thrive, irrespective of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio‑economic and professional background, as well as diverse perspectives and thinking styles. We recognise that our strength lies in embracing talent from all walks of life, empowering us to develop our culture of inclusivity and better achieve our business objectives.

We view career breaks not as obstacles but as opportunities and encourage everyone, without hesitation, to apply. Our Global Returners program provides support to professionals seeking to re‑enter the workforce after an extended absence, be it for family care, parental leave, national service, sabbatical, or starting their own venture.

We take pride in being a Disability Confident Employer. If you need any reasonable adjustments or accommodations during the recruitment process to support you performing at your best, please inform the recruitment partner who will be in touch should your profile be selected for the role you applied for. We are wholeheartedly committed to optimising your prospects of success by making suitable arrangements so that you may showcase your full potential.

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Posted: June 12th, 2026