About the role
Availability Window: Days and times are specified for each shift. The hours will be scheduled within these windows with at least 3 weeks’ notice of your shifts.
Pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. The minimum guaranteed hours are 16 per week, with opportunities for 12‑hour roles.
Responsibilities
- Leading the team to deliver a great experience for customers in‑store.
- Working across all areas of the store and collaborating with all colleagues, using the store as the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role modelling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
- You must be 18 years or older to apply.
Disability Confident
We are a Disability Confident employer. We generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Benefits
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays).
- Flexible working available from day one.
- 10% off with your Colleague Clubcard, rising to 15% on paydays (weekends); a second card is available to share with family.
- Free wellbeing services to support your mind, body and life.
- Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Options to choose from discounts, shares and cycle‑to‑work schemes.
- Uniform provided, with policies to support you through life’s key moments.
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