People Partnering Coordinator

Role overview:In this role you will provide support and operational excellence across the People function, engaging with employees, managing processes, and ensuring compliance.

People Service Delivery & Support

• Provide team members with exceptional service regarding all People-related inquiries, ensuring full accountability through to resolution.
• Manage and resolve ticketing queries, providing high-quality advice while ensuring all tickets are closed within required timeframes.

People Operations & Systems

• Execute the change and off‑boarding processes within Workday, ensuring all steps are completed accurately.
• Complete monthly Workday updates to maintain data accuracy for supervisory orgs, reporting lines, cost centers, and job profiles.
• Implement processes relating to the team member lifecycle, focusing on optimisation and scalability.

Employee Relations & Compliance

• Engage on basic employee relations issues, working in conjunction with the broader People Partner team; this includes acting as a note‑taker in meetings and shadowing more complex cases.
• Proactively learn legal requirements related to the day‑to‑day management of team members to reduce legal risks and ensure regulatory compliance.
• Provide early support and intervention for issues as they are identified, helping to implement long‑term solutions for the business.

Data, Insights & Projects

• Conduct exit interviews for departing employees to identify and report on attrition trends and feedback.
• Gather data to aid in trend analysis, gaining insights that contribute to the development of new programs and learning opportunities.
• Complete a variety of non‑recurring and ongoing projects in partnership with Lead People Partners or as assigned by the Manager.
• Work directly with People and Finance team colleagues to improve business processes relating to hiring, team moves and headcount reporting.

Desired Background & Core Competencies

• Bachelor’s degree in Human Resources, Psychology, Business or related field preferred and/or working towards a CIPD qualification.
• Demonstrable experience as People Associate, or Coordinator ideally in the Tech industry.
• Basic knowledge of UK employment practices, with the ability to adapt and learn as needed.
• Growth mindset, constantly thinking about how we can be better and bringing others along on that journey.
• Customer‑first mindset, constantly looking at how we can solve for our customer and create the best experience possible.
• Strong attention to detail, ability to prioritise, deal with competing demands and execute at pace.
• Show resilience, adaptability and a willingness to commit to change initiatives.
• Demonstrated ability to practice a high level of confidentiality.

Additional Information

• Hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
• The role offers growth opportunities and is supportive of diversity and inclusion.

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