Communications and Operations Manager

Blue Legal has partnered with a leading global law firm to find a talented BDM Planning and Operations Manager on a 9 month FTC. This pivotal role will be key in designing and delivering a structured, efficient communications framework for the Business Development and Marketing (BDM) function.

The Responsibilities:

• BDM Communications Framework: Design and implement a consistent communications structure for the BDM function, covering key channels, frequency, ownership, and approval processes.
• On boarding & Training: Develop and coordinate on boarding plans for new BDM joiners, ensuring they are equipped to understand BDM operations, tools, and processes, while integrating a BDM buddy system.
• Internal Forums & Town Halls: Plan, organise, and deliver town halls, ensuring all BDM leadership messages are consistent, clear, and appropriately delivered across internal channels.
• Viva Engage & Digital Engagement: Manage BDM’s presence on internal collaboration platforms, particularly Viva Engage, ensuring timely content creation and tracking engagement to foster community interaction.
• Change Management & Tools Support: Provide communication and change management support for new tools and processes within BDM, such as Salesforce, including creating practical resources like FAQs, guides, and training.
• BDM Event Coordination: Oversee the coordination of BDM events, managing logistics, agendas, contributor briefings, and follow‑up actions to ensure smooth execution.
• Planning & Continuous Improvement: Maintain the BDM communications and events calendar, ensuring alignment with broader business objectives. Proactively suggest improvements to streamline communications, on boarding, and change support processes.

The Candidate:

• Proven experience in an internal communications or business operations role, ideally within Business Development & Marketing or a similar function.
• Demonstrated ability to design and implement structured processes, including communications calendars, on boarding programmes, and recurring forums.
• Excellent written and verbal communication skills, with a track record of producing clear, concise messaging for various audiences and platforms.

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