Advice Line Lead: Incident & Client Care (Hybrid, London)

The Citation Group is looking for an Advice Line Coordinator to support the Advice Line service in London. The role includes managing phone and email queries, handling accident and incident reports, and liaising with clients to ensure effective communication and resolution.

The ideal candidate will have strong interpersonal skills, experience in administrative roles, and proficiency in Microsoft Office. A proactive approach and readiness for challenges are essential for this hybrid position.

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