Hospitality Manager

An exciting new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home based in the Thetford, Norfolk area. You will be working for one of UK’s leading health care providers. This is a purpose built care home designed for older people requiring general or dementia residential and nursing care.

To be considered for this position you must have experience of Hospitality Management

Responsibilities

• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
• Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
• Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
• Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
• Maintain and manage best first impression experience
• Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility

Experience and Skills

• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
• Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
• Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
• Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
• Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
• Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service

Benefits

• Salary: GBP 30,000 per annum
• Permanent full-time role, 40 hours a week from 9am to 5pm
• Refer-a-friend program
• Reward Gateway: discounts, wellbeing, employee assistance and much more
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Cost of DBS
• We are a Living Wage Employer

Reference ID: 6769

For this fantastic job role, please call on 638 or send your CV.

#J-18808-Ljbffr…