Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing assessment that could lead to a permanent position.
For this role you will need flexibility with your working hours, initially the role will be working 1.30pm – 10pm, Tuesday to Saturday or Sunday – Thursday.
Responsibilities as a Customer Service Administrator:– Answering telephone calls and emails– Logging queries on the companies CRM system– Dealing with any live issues and investigating discrepancies– Completing KPI trackers and performance reports– Collate information and update business system– Chase internal teams to find query resolutions– Building and maintaining solid relationships with depots and customers
Requirements for this position:– Previous experience in a customer facing role– Confident speaking over the phone– Analytical working approach– Experience and knowledge of Microsoft packages
The Role:– £12.70 per hour– 1.30pm – 10pm, Tuesday to Saturday or Sunday – Thursday– Ongoing position– Opportunity to work for a leading logistics company
If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch.
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