Maintenance Operative
Location: Covering Derby and surrounding areas – DE21 6AR
Salary: £27,500 – £33,500 dependent on skills and experiences
Schedule: Full time role 37.5 hours per week, working between 8am-5pm Monday-Friday – van and tools provided.
Overview
As a Maintenance Operative in our AASC team, you’ll play a hands‑on role in making sure the properties we manage are safe, functional, and meet the service standards our communities depend on. Your work will have a direct and positive impact on people’s day‑to‑day living conditions. You’ll deliver essential maintenance across a designated portfolio, helping us create living environments that are safe, welcoming, and compliant. This is purposeful work where your expertise helps ensure every property meets Home Office requirements and supports a positive experience for the people who live there.
Responsibilities
- Provide general building maintenance services across a defined property area.
- Report and close faults using the AORA IT system to keep property records accurate.
- Ensure properties are free from building defects in line with Home Office Contract standards.
- Liaise with approved subcontractors, ensuring access, quality standards, and audit checks.
- Undertake annual Portable Appliance Tests (PAT) for all properties in your portfolio.
- Where applicable, deliver specialist trade duties and support colleagues with fault‑finding.
- Carry out garden maintenance, furniture repairs, and materials management using approved suppliers.
- Manage waste removal responsibly and in line with recycling requirements.
- Complete KPI‑driven tasks on time, prioritising urgent work and collaborating with Housing Officers.
Qualifications
- Experience in building maintenance or a relevant trade.
- Knowledge of health and safety principles and safe working practices.
- The ability to prioritise work, manage time effectively, and solve problems independently.
- Strong communication and collaboration skills, working closely with colleagues and stakeholders.
- A valid UK driving licence and willingness to travel across the region.
Vetting & Security Checks
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. Depending on the nature of the role you may also need formal Security Clearance such as CTC or SC, which includes more detailed background checks. UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire.
What We Offer
- Competitive salaries with annual reviews.
- Up to 6% contributory pension scheme.
- 25 days’ annual leave plus bank holidays.
- Training and development: Wide range of learning opportunities, funding for qualifications and apprenticeships, mentoring opportunities, internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, health cash plans, 30% off Serco‑managed leisure centres.
- Discounts: Save across around 1,000 retailers, food, clothing, entertainment, travel.
- Employee networks: Dedicated networks for support, sharing, networking.
- Charity: Paid volunteering day each year, option to donate to favourite charity tax‑free via Payroll Giving Scheme.
Equality, Diversity and Inclusion
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We make reasonable adjustments at interview through to employment and encourage applications from a diverse candidate pool. We welcome flexible working. We are proudly Disability Confident Leader employers and holders of the Gold Inclusive Employer Standard. We support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge.
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