The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for clients, bridging business requirements with technical solutions and ensuring alignment with customer outcomes. You will apply AWS frameworks such as Well‑Architected and Cloud Adoption Framework, demonstrate technical credibility across stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.
Key Job Responsibilities
- Lead and manage complex cloud migration, modernization, and implementation projects.
- Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
- Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes.
- Distill customer needs into clear technical requirements and map them to business outcomes.
- Decompose complex technical problems into actionable, deliverable solutions.
- Contribute to technical documentation and define documentation standards.
Eligibility for UK Government Security Clearance is required for this role.
Basic Qualifications
- Experience working as a Scrum Master or Product Owner across multiple cross‑functional teams.
- Experience in leading the delivery of IT projects with external customers or equivalent.
- Experience in cloud computing technologies.
- Experience in project management of technical programs.
- Bachelor’s degree in Computer Science, Engineering, a related field, or equivalent experience.
Preferred Qualifications
- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects.
- AWS experience preferred.
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.
- Strong understanding of AWS services, architectures, and best practices.
- Experience applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework.
- Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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