EMEA Head of Customer Success — Shape CS, Grow NRR

Join Statista-Ltd. as the Head of Customer Success EMEA, where you will lead the Customer Success team to enhance GRR and NRR. You’ll design and implement operational models while collaborating with global leaders to align strategy.

This position involves overseeing client interactions to ensure satisfaction, retention, and expansion opportunities. The ideal candidate has extensive B2B Customer Success experience and a strong commercial instinct. Enjoy benefits like hybrid work and international team events.

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