Internal Sales Manager

Do you have a background in Internal Sales, Account Management or possibly B2B customer service and experience managing a small team? Would you like to work for a successful, market leading company where people genuinely matter? As well as great benefits and profits, they have a fantastic working culture and team-based environment and regularly hold staff social events and provide treats and incentives to the team.

There is a salary of up to 42,000 and benefits including free parking, pension scheme, and holidays that increase to 24 days plus bank holidays over time (plus your birthday as an extra day off!), staff rewards and more!

Responsibilities

• Monitoring sales across a range of customer accounts including managing a range of key accounts
• Creating, analysing and providing reports to the sales director and highlight anomalies and opportunities
• Negotiating special agreements with key accounts and providing guidance to other members of the team
• Managing the team on a day to day basis including recruitment, training and performance management as well as providing day to day guidance with customers
• Developing an understanding of the company’s and competitors product ranges
• Understanding production/print processes, costs, logistics, and competitor capabilities
• Working with Marketing to maximise product exposure through industry media, social media, email campaigns, and catalogues
• Occasionally visiting key accounts and attending exhibitions as required
• Driving process improvements, support complaint resolution, and provide guidance to sales and aftersales team

Qualifications & Experience

• Previous experience in a similar Internal Sales Manager or similar role such as managing and working with a team providing customer care in a business to business environment
• A background in a company selling products via distributors, wholesale supply or similar would be interesting
• Experience of face to face meetings with commercial customers
• An insight into marketing with the ability to work in conjunction with the marketing team to create new ideas
• Superb relationship builder
• Excellent interpersonal skills
• A good problem solver
• Strong commerciality
• Confident using Word, Excel and Outlook
• A full current driving licence

Benefits

• A salary of 38,000 to 42,000, depending on experience
• 21 days holiday plus bank holidays, rising to 24 days
• Your birthday as an extra day off!
• An early Friday finish every other week
• Free parking
• Pension scheme
• Regular staff rewards and social events
• Staff discount
• Support for your charity work
• Staff referral bonus
• Great career prospects
• Fabulous working environment with a real family feel where everyone works well together

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