Carer Support Worker (Welfare Benefits)

Company: Volunteer Centre
Apply for the Carer Support Worker (Welfare Benefits)
Location: Leeds
Job Description:

Location: Carers Leeds supports hybrid working arrangements, in the Carers Leeds office, community locations, and from home.

Closing date: Midnight on Sunday 12 th July 2026

Interview date: Tuesday 28 th July 2026

Brief Role Description

Our Carers Support Workers help carers to access the resources they need to carry out their caring role; to mitigate the negative impact of caring; to enjoy life beyond their caring role and to have good health and wellbeing, social connections and financial security.

Key Duties and Responsibilities

  • Provide information and guidance via our Support Line
  • Offer 1:1 support for carers via webchat, phone, video, in the home or at local community venues
  • Facilitate carers support group/s
  • Support carers to understand the eligibility criteria, evidence requirements and claims processesfor relevant disability and carer benefits.
  • Assistcarers to completewelfare benefitclaim formsto a high standard, ensuring applications accurately reflect their needs and circumstances.

This post is subject to a satisfactory a DBS check.

Excellent terms and conditions including:

  • 25 days annual leave plus bank holidays (pro rata for part-time)
  • Flexitime
  • Hybrid working (part home/part office based)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are from ethnic minorities, people with disabilities, younger and older workers, men, and transgender people.

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Posted: June 14th, 2026