Spa Manager : Leisure + Wellbeing
Salary: A GBP 45,000 : A GBP 48,000 + Tronc
Location Hampshire
Role
- Lead the day-to-day operation of a luxury spa and leisure facility.
- Ensure a consistent 5-star standard across all guest and member areas.
- Manage and motivate the team to deliver outstanding service.
- Oversee rotas, staffing support, guest queries, and membership enquiries.
- Work closely with therapists, reception, attendants, and duty managers.
- Maintain strong health and safety, reporting, and training compliance.
- Take ownership of spa presentation, upkeep, and operational performance.
- Build strong knowledge of all spa facilities, products, and services.
Key requirements
- Experience managing a high-end spa or leisure facility.
- Proven team leadership and people management experience.
- Strong communication skills with guests, colleagues, and senior leaders.
- Ability to maintain high standards in a premium environment.
- Organised, proactive, and commercially aware.
- Confident working in a busy, service-led operation.
- Shift pattern: 5 days out of 7
- Hours per week: 48
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