Job Overview
This is a night vacancy so you will be a keen night owl ready to be part of a vibrant team that enjoys hitting targets and thriving on success.
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries – the opportunities are endless, and everything you do matters to ensure our customers get everything they came for, served quickly and efficiently.
Company Overview
Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses from locations across the country, operating over 190 cash and carry branches, eight distribution centres and more.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Key Responsibilities
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsible for accurate picking and dispatch of goods by picking against a hand-held terminal and advising the Manager of any differences.
Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
- A can-do attitude and comfortable working to meet designated pick rates.
- A passion for customer service and willingness to go the extra mile when serving our valued customers.
- Always be there, on time and properly presented.
Important Notes
Please note: candidates must be over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine & spirits, and driving roles.
For more information about us, please visit www.bookergroupjobs.co.uk.
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