Guest Experience & Feedback Specialist

West Midland Safari Park is seeking a Guest Relations Assistant to manage guest feedback and enhance visitor experiences. You will respond to complaints and ensure timely, thoughtful resolutions that reflect our values.

The ideal candidate is a customer service professional skilled in diplomacy and communication, with the ability to synthesize guest feedback into actionable insights. Join us in providing unforgettable experiences for all our guests.

Benefits include an annual pass for free admissions and various discounts.

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