Shift Leader & KPI Champion – Retail Ops & Guest Experience

Company: Starbucks EMEA
Apply for the Shift Leader & KPI Champion – Retail Ops & Guest Experience
Location: City of Edinburgh
Job Description:

Starbucks EMEA is seeking an Assistant Manager in Edinburgh to lead shifts, optimize customer experience, and manage operational standards. This role involves coaching partners and focusing on commercial results to ensure success.

The ideal candidate will bring prior leadership experience in a dynamic retail or hospitality environment, possess a strong growth mindset, and demonstrate the ability to translate metrics into actions while engaging with team members.

Benefits include 28 days holiday, free drinks while on shift, and access to comprehensive training programs.

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Posted: June 10th, 2026