Receptionist

Receptionist/Administrator

Based in Ballymoney, my client is a well-established organisation who provide quality housing, support, care and employment services to their customers.

This is a temporary role.

Working hours: 37 hours per week.

Pay Rate: £13.86 p/h

Job Role:

You will be responsible for providing full administrative, clerical and telephone support service to ensure the efficient running of the business.

Essential Criteria:

• A minimum of 12 months’ administrative experience within a busy office environment
• A minimum of 4 GCSEs (or educational equivalent) at grade C or above including English and Mathematics
• IT proficient with experience of using Microsoft Office application to include Word, Excel and Outlook
• Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels
• Ability to prepare information for reports and/or other documents
• Ability to work in a fast-paced environment and manage/prioritise a busy workload while adhering to deadlines
• Ability to work as part of a team as well as on your own initiative
• Strong attention to detail and accuracy
• Flexibility to work outside of normal working hours

Desirable Criteria:

• A relevant Administrative or Computer Operation qualification eg: ECDL, RSA/OCR Word Processing Stage II
• Experience gained in a public facing/receptionist role
• Experience of updating and amending website/social media content

Main Duties and Responsibilities:

• The efficient operation of the reception area, screening and responding to/directing incoming phone calls, emails, and inquiries in a professional manner.
• Performing administrative tasks e.g.: filing and creating documents and organising meetings, minute-taking.
• Receipt, sorting, distribution, collection, and dispatch of Royal Mail.
• Ordering and maintaining office supplies for premises (stationary, envelopes, pens, paper etc).
• Greeting visitors in a professional manner, following sign-in procedures, issuing visitor’s badges.
• Maintain and update computerised diary for meeting rooms.
• Receive and acknowledge receipt of compliments and complaints, adhering to procedure.
• Data input of accident/incident information, prepare reports and statistics.
• Assist with website/social media content, updates, and amendments.
• Generate, distribute, and collate organisational surveys/data, assist with compilation of results.
• Assist in the undertaking of process and compliance audits within the directorate.
• Responsible for petty-cash handling and creating purchase orders and invoicing.
• Generate and distribute Staff ID Cards.
• Assist Corporate Services Team with the planning and co-ordination of corporate events.
• Support the Human Resources department with recruitment processes (as & when required).
• Monitor compliance with registration requirements (public facing register).

Skills:Receptionist Admin Ballymoney Temporary

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