Support Assistant – Nights TAFF168

Job Overview

Support Assistant – NightsWe are looking for a caring, compassionate person to assist and support colleagues in delivering outcome‑focused intervention to people living at our supported accommodation project, Ty Catwg, in the Vale of Glamorgan. You will support, enable and assist residents aged 16+ who are homeless or at risk of homelessness and have complex needs to make positive, sustainable changes in their lives.

Responsibilities

• Work three waking nights per week on a two‑week rolling pattern, supporting residents at Ty Catwg.
• Follow individual support plans agreed with service users and their support officers.
• Maintain project safety by adhering to safety and risk plans.
• Build positive relationships and adopt a “work‑with” approach to help residents achieve their goals and move on to independent accommodation.
• Provide psychological‑informed support to build resilience in trauma‑affected individuals.
• Respond calmly and composedly to challenging situations and resolve conflict when necessary.

Qualifications and Experience

• Experience working in a care or support environment.
• Understanding of trauma and ability to work in a psychologically informed way.
• Calm, composed demeanor and capability to work independently as well as part of a team.
• Good literacy and numeracy skills.
• Availability to work waking night shifts.
• Positive attitude toward addressing project‑wide issues and supporting residents.
• Experience managing challenging behaviour and resolving conflict.

Benefits and Salary

£22,570 per annum.

Equal Opportunities

• We are committed to building a diverse and inclusive workplace that reflects the community we serve.
• Please complete the Equal Opportunities form as part of your application; your responses will remain confidential and be used only for reporting purposes.

Application Details

Closing date: Friday, 12th June 2026 @ 10 a.m.

Contact: Anne‑Marie Jehu at aj@hotmail.co.uk

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