About the Role
Home ownership Services manages 9,668 leasehold, shared ownership and freehold properties and has recently undergone a rebrand to provide a more holistic service.
This role has been created following a management level review and will play a vital role in ensuring operational improvements identified as part of the review are embedded quickly to improve service charge billing.
This role supports the Service Charge Manager and direct reports to improve service charge and shared ownership rent setting, increasing transparency for homeowners while the service recovers from the effects of a cyber attack.
Key Responsibilities and Qualifications
To succeed in this role, the candidate must possess extensive experience in variable service charge and shared ownership rent setting, good understanding of people management techniques including how to motivate staff, good understanding of current issues surrounding service charges, and exceptional IT skills including data manipulation. The role is crucial to improving service charge accuracy.
Equality and Diversity
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, and social class. We also welcome those interested in flexible working and particularly welcome applications from disabled people.
Application Information
Closing date for applications: 21 June 2026 (22:59)
Interview date: W/C 06 July 2026
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