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Technical Engineer – Fleet Technical Support (TSG)
Location: Heathrow Area, London (Onsite)
Employment Type: Permanent | Shift-Based
Sector: Aviation Engineering | Technical Support | Aerospace
Overview
Our client is seeking a Technical Engineer to join their Fleet Technical Support Group (TSG) within a large-scale aviation engineering organisation. This role offers a unique opportunity to support a complex, diverse commercial aircraft fleet operating across a global network.
Based at a major UK aviation hub, the successful candidate will work in a fast-paced operational environment, providing specialist technical support, driving aircraft reliability, and contributing to safety, performance, and cost-efficiency initiatives. This position is well suited to licensed aircraft engineers or experienced technical support professionals looking to progress within fleet‑level engineering and technical management.
Responsibilities
- Improve aircraft technical performance through proactive use of aircraft health monitoring and prognostic tools
- Conduct repetitive defect analysis, reliability reviews, and safety investigations
- Provide specialist on‑site technical support in accordance with regulatory, safety, operational, and commercial requirements
- Analyse and manage safety reports and recurring technical issues
- Source and interpret approved maintenance data to support safe maintenance, repair, and modification activities
- Ensure compliance with established technical procedures to meet fleet performance, safety, and cost targets
- Support AOG recovery and minimise technical delays across line stations
- Coordinate and support technical activity across operational locations
- Lead and contribute to technical discussions across departments, supporting informed decision‑making
- Develop clear work instructions to support certifying engineers with fault isolation and compliance
- Contribute to continuous improvement, process simplification, and change initiatives
- Support business development and operational improvement projects aligned with the wider business plan
Requirements
- HNC / HND (or equivalent) in Aerospace Engineering
- Eligibility to hold and exercise EASA Part 145 Technical Engineer and/or Part 21 approvals as required
- Strong understanding of safety and quality management systems
- Proven experience within an operational aviation engineering environment
- Strong analytical and technical decision‑making capability
- Excellent communication skills, with the ability to operate effectively in high‑pressure situations
- B1 and/or B2 Aircraft Maintenance Licence (without type rating)
- Degree‑level qualification in Engineering or equivalent professional experience
- Experience working in Part 21 and/or Part M environments supporting Part 145 operations
- Recognised aircraft engineering apprenticeship or equivalent industry experience
- Ability to hold CAA or company‑specific technical approvals
- Good technical knowledge of multiple commercial aircraft types
- Experience in supplier and stakeholder management
- Aircraft systems knowledge (mechanical and avionics)
- Project management and task prioritisation
- Report writing and business case development
- Stakeholder engagement and influencing skills
- Strong business and operational awareness
- Ability to manage change and drive continuous improvement
- Customer‑focused mindset with a fleet‑wide operational perspective
- Structured career development and progression opportunities
- Access to specialist training, including aircraft type and manufacturer systems training
- Ongoing professional development through self‑study and structured learning programmes
- Exposure to one of the most technically diverse commercial aircraft fleets
- Opportunity to work in a high‑performance engineering culture supporting global operations
- Competitive reward package, including travel‑related benefits
Working Pattern
- Shift‑based role
- Current pattern: 12‑hour shifts on a rotating cycle
- Flexibility and commitment to fleet‑wide operational support are essential
Application Process
- Interested candidates are encouraged to apply with an up‑to‑date CV highlighting relevant technical support, fleet engineering, and aviation maintenance experience. Shortlisted applicants will be contacted directly for further discussion.
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