Business Support Assistant

About the role

We are seeking four committed and organised Business Support Assistants to join our Operations Service. This customer‑centric role is integral to ensuring our teams and services are well supported, helping us deliver efficient, responsive, and value‑for‑money services to our residents and stakeholders.

Key responsibilities

• Provide essential administrative, clerical, and financial support to the Operations Service.
• Assist Service Managers, Team Leaders, and the Business Support Team in maintaining high standards of service and compliance with financial and customer procedures.
• Handle enquiries, produce reports, manage financial processes, maintain data accuracy, and support the performance and development of the wider team.

Qualifications and experience

• Experience in financial administration, customer service, and office systems.
• Strong IT and administrative abilities, accuracy in handling data, and a supportive approach to both team and customer service.
• Commitment to confidentiality, equality, and continuous improvement.
• High personal standards, attention to detail, and readiness to learn new systems and adapt to change.

Legal and rights statement

An offer of employment is conditional upon having the right to work in the UK. HDC does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.

Disability Confident

HDC is a Disability Confident employer and will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

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