Eligibility
This role does not offer eligibility for visa sponsorship.
Salary and Benefits
This role offers a starting salary within Nacro’s pay structure of £26,807 plus unsociable hour working allowances, with expected progression to £27,477 plus unsociable working allowances within the first year, subject to meeting clear criteria and performance standards. Further pay progression is available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.
Role Overview
Would you like to be part of a new and growing team of Support workers working with young people?
You will have your own caseload of young people, maintaining oversight of their progress from the point of service entry through to service exit and independence.
It’s a flexible model in which we aim to provide the ‘right help at the right time’, underpinned by a trauma‑informed approach. Our mantra is “No decision about you without you!”.
We are currently recruiting for staff to join our exciting new service where you will be working with:
- Young people aged 16 and 17 years old at risk of homelessness.
- Care leavers aged 18‑21.
- Vulnerable young parents up to the age of 21.
- Other vulnerable 18–21‑year‑olds.
Responsibilities
- Engage with actual and potential referral agencies, including local authority central access point/gateway services, statutory and voluntary sector agencies, in order to generate referrals for the service as required.
- Plan and deliver an effective support and safety plan with the service user, referring to specialist agencies as required. Progressions and outcomes identified, delivered, and user contact should be recorded, monitored, reviewed, and updated regularly in line with contract requirements.
- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
- Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions, and taking appropriate action when arrears arise in line with policy and procedure.
- Minimise void time by taking a proactive approach to ensure properties are re‑let as soon as possible in line with targets.
- Your duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any reasonable and appropriate duties.
Qualifications
Full Driving License and access to your own vehicle with business insurance are essential due to the regular travel across an allocated area.
EEO & Additional Information
At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or helpline@nacro.org.uk.
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