Site Lettings Assistant

Role Purpose

The Site Lettings Assistant supports the safe, secure and effective running of school lettings during extended hours, including evenings, weekends and school holidays. The role helps ensure that areas used for lettings are safe, tidy, secure and ready for normal school use, supporting effective school operation and continuity of learning.

Key Responsibilities

• Support the safe use of school premises during lettings periods by communicating health and safety policy and emergency procedures, dealing with health and safety matters as they arise and acting as the person in charge in the event of an emergency.
• Maintain site security by acting as key holder, opening and closing the school before and after lettings, ensuring the school is secure and keeping classrooms locked when not in use.
• Ensure areas used for lettings are tidy, safe, secure and ready for normal school use, supporting school operations and learning without disruption.
• Prepare and restore lettings areas by assisting with equipment, tables and chairs, including during examination periods, and ensuring spaces are left ready for subsequent use.
• Monitor the condition of areas used for lettings by carrying out facility inspections, identifying site, safety or maintenance concerns, and taking appropriate action within the responsibilities of the role.
• Report defects, damage, site concerns and damage caused by lettings users to the Site Manager, School Business Manager or appropriate manager.
• Undertake practical site tasks, including minor maintenance, cleaning duties and manual site-related tasks, to help keep premises safe, suitable and inviting for lettings customers.
• Direct visitors and lettings users to the designated area of hire and provide a professional and helpful point of contact for users of the premises.
• Maintain effective professional relationships with lettings users, school colleagues, site colleagues and other stakeholders to support the safe and efficient use of school premises.
• Work effectively with the site team and other colleagues, carry out duties in line with Maiden Erlegh Trust expectations, policies and procedures, and work across different sites across Maiden Erlegh Trust as required.
• Treat users of the premises professionally and with appropriate confidentiality.
• Undertake other reasonable duties appropriate to the role as requested.

Ideal Candidate

• Has communication and interpersonal skills suitable for working with lettings users, colleagues, students, parents and carers, and external agencies.
• Has experience in a customer-facing role and demonstrable experience of working in a similar environment.
• Can prioritise tasks, take initiative, work independently and work within a team environment so that lettings areas remain safe, orderly and ready for use.
• Has a proactive and flexible approach to work, including casual hours as required during evenings, weekends and school holidays.
• Has knowledge of health and safety, knowledge and experience of building maintenance, and practical maintenance skills relevant to maintaining safe and inviting premises for lettings customers.
• Can identify and report defects or damage to support the safe use of school premises.
• Is reliable and trustworthy, with a sense of responsibility and ownership.
• Can maintain confidentiality at all times.
• Is committed to self‑development and willing to learn, develop personal skills and undertake training to enhance knowledge and skills.
• Is committed to safeguarding, equality and promoting the welfare of children and young people, with suitability to work with children and ability to work across different sites across the Trust as required.
• A First Aid qualification is desirable.

Benefits

• Pension Scheme: generous employer contributions with auto‑enrolment into either the Teachers Pension Scheme or Local Government Pension Scheme.
• Annual Leave: generous holiday entitlement, increasing with length of service.
• ME Day: one additional day’s leave each year to attend a special personal event such as a child’s sports day or graduation, or a family celebration.
• Professional Development: comprehensive programme through the Maiden Erlegh Institute, opportunities for CPD, annual Conference, and access to Apprenticeship Levy funding.
• Hybrid Working: flexible working arrangements for eligible roles.
• Perkbox: discount and wellness resources with 25 Perk points each month.
• Wellbeing and Health: free flu vaccinations and free eye tests for eligible staff.
• Employee Assistance Programme: discount vouchers, 24/7 support and more.
• Mental Health First Aid support.
• Recognition and Community: staff achievements, milestones and contributions celebrated across schools.
• Employee Referral Scheme.

Equal Opportunities

Maiden Erlegh Trust is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

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