Sales Support Co-ordinator – Ireland (Maternity Cover)

Job Description

We’re hiring: Sales Support Co‑ordinator – Ireland (Maternity Cover). This is a temporary fixed term contract for 12 months, with the possibility of an extension.

Key Details

Location: AG Paving and Building Products Ltd, 127 Creevehill Road (Fivemiletown). Hours: Monday to Friday, 8:30am to 5:00pm. Reports to: Internal Sales & Business Development Manager.

Benefits

• Competitive salary
• Enhanced annual leave entitlement, increasing with length of service
• Holiday Purchase Scheme
• Health Care Plan
• 3% employer pension contribution with option for salary pension exchange
• Life assurance at twice annual salary
• Birthday Half‑Day Off
• Supportive, collaborative team environment
• Opportunities to develop and progress within the business

Responsibilities

• Act as the main point of contact for customers across Ireland, delivering excellent customer service at all times.
• Process and enter customer and Area Sales Manager orders accurately on Microsoft AX.
• Set up and manage site accounts, sales agreements and bulk orders, ensuring agreed rates are correctly applied.
• Call off orders accurately to support efficient production planning and despatch.
• Manage special pricing and maintain up‑to‑date annual price books.
• Liaise closely with Business Development to support CRM activity, including quotes, lead information and job status updates.
• Work with Despatch teams to ensure orders are processed and delivered on time.
• Liaise with Production teams to ensure customer enquiries are dealt with efficiently.
• Investigate credit requests and update customer accounts where required.
• Log and manage customer complaints, providing updates in conjunction with Sales Management.
• Handle all incoming customer calls and emails promptly and professionally.
• Complete weekly reviews and clear‑down of open sales orders.
• Support the wider sales team and assist with other duties in line with the role.

Qualifications

• At least 1 year’s administration experience in a busy office environment, preferably sales administration.
• 5 or more GCSEs at grade C or above, including Maths and English.
• Strong working knowledge of MS Office, particularly Excel.
• Excellent communication and telephone skills with a professional, confident manner.
• Strong numerical skills and attention to detail.
• Good organisational and time‑management skills with the ability to multitask.
• A positive, team‑focused approach and strong work ethic.
• Commercial awareness and customer‑focused mindset.

Nice to Have

• Experience using Microsoft AX (Sales Ledger & CRM).
• Previous experience in the construction or building products industry.

Closing Date

Friday 3rd July 2026

Salary

Starting from £28,300 per year

Contract Type

Full time

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