Our client is a leading provider of BSS/OSS software for the telecommunications industry, with over 25 years’ experience supporting mobile, fixed, cable and multi-service operators worldwide.
We are looking for a dynamic and results-driven Senior Project Manager to lead the successful delivery of our world-class CRM, Charging, Billing, Mediation, Provisioning, and Interconnect solutions.
The ideal candidate Must be someone with a few year’s experience delivering BSS projects in the telecom’s domain.
This role requires a highly organized professional with strong leadership capabilities, exceptional stakeholder management skills, and the ability to coordinate complex projects across multiple business and technical functions.
This role will include:
- Ensuring the successful delivery of fixed priced end to end projects and implementations to time, specification and budget whilst maintaining that they are of the highest quality.
- Inspire, coach, and motivate all members of the project team.
- Responsible for managing all aspects of delivery, including managing scope, budget, and plan strictly against contract.
- Ensure that projects are managed in accordance with the Project Delivery Methodology.
- Highly hands‑on role, requiring Project Manager to manage projects and teams including business analysts, application configuration, product testing, software delivery, system installations.
- Negotiate, manage and resolve technical scope items with customers.
- Identify and win potential incremental business with the client, by driving customer satisfaction quality levels and ensure best practice is achieved.
- Manage disputes with the client and internal teams/people and achieve win‑win outcomes.
- Manage a successful transition from delivery into support and be responsible for system stability.
- Build senior level client relationships across the client organisation.
- Lead business improvements initiatives within the services division to ensure customer retention.
What we provide:
- 23 days annual leave (+ bank holiday), increasing to 28 days after 5 years’ service.
- Vitality healthcare cover.
- Cycle to work scheme.
- Hybrid working – London office, we will be 2 days from the office and 3 days at home.
- An office in the heart of Covent Garden, providing an excellent base for our team events and social functions.
What we are looking for in our next Project Manager:
- At least 5 years full time project management.
- Able to demonstrate experience delivering project on time, budget, and quality.
- Have excellent communication skills so that you can manage disputes and achieve positive outcome.
- Familiarity with project planning and tracking tools such as MS Project.
- Line Management experience would be desirable or the willingness to learn how to effectively manage a team.
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