Title: Supporter Engagement Assistant
Reports to: Supporter Engagement Coordinator
Hours of Work: Both Full time and part time hours available (hours per week)
Salary: £23,853 per annum, FTE
Based: Bristol Office base at County Gates, BS3 2JH
About Us
Great Western Air Ambulance Charity is dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to specialist paramedics, from senior consultants to retail and fundraising staff, we are a team working to save lives that would otherwise be lost. We continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre‑hospital care.
About You and The Role
We are looking for a Supporter Engagement Assistant to support our regional team. The role focuses on providing excellent stewardship for supporters and former patients across the communities we serve, and requires real passion for our cause, for the people we help, and for those who help us save lives.
The successful candidate will:
- Provide excellent stewardship for supporters and former patients.
- Work independently while collaborating within and beyond the team.
- Demonstrate compassion for supporters and stakeholders.
- Be curious about exploring new approaches and keen to learn and develop.
- Have strong customer service and communication skills.
- Be able to manage and develop projects.
Experience working with a charity is beneficial but not essential. This role may suit a career changer with transferable skills.
Closing Date
Applications close at 9am on Friday 10th July 2026. Applications may close prior to the deadline if sufficient high-quality applications are received.
Equal Opportunity
Great Western Air Ambulance Charity is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding. Please contact us if you require reasonable adjustments.
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